Current Openings

Part-Time Customer Service Associate (Toronto)


Part-Time Customer Service Associate (Toronto)

Location: Toronto

Hours: Part-Time (15-30 hours per week), including evenings and weekends as per store hours

Reports to: Store Manager

Compensation: Hourly wage based on experience

We are currently looking for a part-time customer service associate for our Toronto location. To apply to this position, please send a current copy of your resume and a brief description of why you think that you would be a good fit for the position. Preference will be given to those applicants with previous retail experience.

Primary Responsibilities:

  • Assist clients with their purchases by providing exemplary customer service
  • Efficiently and accurately cash clients out for their purchases
  • Stock and merchandise product
  • Answer phone and email inquiries
  • General cleaning and organizing of work space
  • Book in racquets for stringing and book out racquets for demoing
  • Service racquets (training will be provided)

Skill Requirements:

  • Passion for the sport of tennis
  • Ability to provide great customer service 
  • Positive and friendly demeanor
  • Able to multi task 
  • Experience using Microsoft Excel 
  • Committed to keep up to date with industry and product knowledge
  • Must be a team player who excels in building trusting relationships

Apply now: If your skills, knowledge, and experience are as mentioned above, please apply with your resume via e-mail to doug@merchantoftennis.com, or drop your application in person at one of our locations. We will only contact short-listed candidates.