Current Openings

Racquet Stringer    Full-Time Customer Service Associate    Part-Time Customer Service Associate


Racquet Stringer

We are looking to hire for the position of racquet stringer. This position involves part time stringing off the floor of the store. As we head into busy season we are consistently at stringing capacity; the goal of this position is to help lighten the load for staff on the floor so that they are able to serve customers without the pressure of completing racquets on time.

Type of position: Part-time (15-30 hours a week)

Reports to: Racquet Manager

Start date: As soon as possible

Compensation: Based on experience

Primary Responsibilities:

  • Maintain level of quality and professionalism as other stringers

Qualifications:

  • Background in tennis or stringing
  • Multitasking ability in a fast paced environment
  • Strong attention to detail and works towards a high standard of quality

Required Experience:

  • No experience required
  • Background in a tennis or retail environment is beneficial

Language Requirement: English

Apply now: If your skills, knowledge, and experience are as mentioned above, please apply with your resume via e-mail to steven@merchantoftennis.com, or drop your application in person at one of our locations. We will only contact short-listed candidates.


Full-Time Customer Service Associate

Location: Toronto

Hours: Full-Time (35-45 hours per week), including evenings and weekends as per store hours

Reports to: Store Manager

Compensation: Hourly wage based on experience

We are currently looking for a full-time customer service associate for our Oakville location. To apply to this position, please send a current copy of your resume and a brief description of why you think that you would be a good fit for the position. Preference will be given to those applicants with previous retail experience.

Primary Responsibilities:

  • Assist clients with their purchases by providing exemplary customer service
  • Efficiently and accurately cash clients out for their purchases
  • Stock and merchandise product
  • Answer phone and email inquiries
  • General cleaning and organizing of work space
  • Book in racquets for stringing and book out racquets for demoing
  • Service racquets (training will be provided)

Skill Requirements:

  • Passion for the sport of tennis
  • Ability to provide great customer service 
  • Positive and friendly demeanor
  • Able to multi task 
  • Strong computer skill with the experience using Microsoft Excel 
  • Committed to keep up to date with industry and product knowledge 
  • Must be a team player who excels in building trusting relationships

Apply now: If your skills, knowledge, and experience are as mentioned above, please apply with your resume via e-mail to steven@merchantoftennis.com, or drop your application in person at one of our locations. We will only contact short-listed candidates.


Part-Time Customer Service Associate

Location: Toronto

Hours: Part-Time (15-30 hours per week), including evenings and weekends as per store hours

Reports to: Store Manager

Compensation: Hourly wage based on experience

We are currently looking for a part-time customer service associate for our Toronto location. To apply to this position, please send a current copy of your resume and a brief description of why you think that you would be a good fit for the position. Preference will be given to those applicants with previous retail experience.

Primary Responsibilities:

  • Assist clients with their purchases by providing exemplary customer service
  • Efficiently and accurately cash clients out for their purchases
  • Stock and merchandise product
  • Answer phone and email inquiries
  • General cleaning and organizing of work space
  • Book in racquets for stringing and book out racquets for demoing
  • Service racquets (training will be provided)

Skill Requirements:

  • Passion for the sport of tennis
  • Ability to provide great customer service 
  • Positive and friendly demeanor
  • Able to multi task 
  • Experience using Microsoft Excel 
  • Committed to keep up to date with industry and product knowledge 
  • Must be a team player who excels in building trusting relationships

Apply now: If your skills, knowledge, and experience are as mentioned above, please apply with your resume via e-mail to steven@merchantoftennis.com, or drop your application in person at one of our locations. We will only contact short-listed candidates.