Shipping Information

Online Order Information

We currently ship to Canada and United States only.

Free Shipping Details

  • Free Regular Parcel Service Shipping on order subtotals over $99.
  • Please allow for 5-10 business days for processing/delivery.
  • Offer valid for shipping to Canadian addresses only.
  • Orders must have an actual or dimensional weight of 10 kg or less.
  • Offer not valid on cases of tennis balls or backordered shipments.
  • Limited Time Offer.

Turn Around Commitment

We pride ourselves on shipping your order as soon as possible. Orders received Monday to Friday 9 am - 3 pm (EST) will usually be shipped within 24 hours. This does not apply to pre-sale items. If there are any delays you will be notified immediately via email. Merchant of Tennis does not ship on weekends or Canadian statutory holidays. Once your order is shipped we will provide you with a tracking number.

Payments Accepted

We accept Visa, Visa Debit Cards, MasterCard, American Express, PayPal and Merchant of Tennis Gift Cards. All prices are quoted in Canadian dollars.

2015 Holiday Season Suggested Mailing Dates

*To ensure your package is delivered in time for the holidays, please follow our suggested timeline

Regular Parcel & Expedited Shipping Within Canada

  • Last day to order online with Regular Parcel is December 14, 2015.

Xpresspost Shipping Within Canada

  • Last day to order online with Xpresspost shipping is December 18, 2015.

Priority Shipping Within Canada

  • Last day to order online with priority shipping is December 21, 2015.

Shipping Methods and Estimated Delivery Times

* Shipping rates are calculated by shipping method chosen, weight of order and destination.

Canada Post Expedited Parcel™ Service

  • Expedited Parcel™ is a cost-effective, ground delivery service for documents and parcels.
  • Estimated delivery times:
    • Local - 1 day.
    • Regional - up to 3 days.
    • National - up to 7 days.

Canada Post Xpresspost™ Service

  • Xpresspost™ shipping service is a fast and affordable way to get your goods where they need to go.
  • Estimated delivery times:
    • Local - next day.
    • Regional - next day.
    • National - 2 days.

Canada Post Priority™ Service

  • Priority™ Next A.M. service is the best choice for time sensitive documents and parcels.
  • Estimated delivery times:
    • Local - next day.
    • Regional - next day.
    • National – next day.

Store Pick-Up

Please allow for 24-48 hours for processing. You will be contacted via e-mail when your items are available to be picked up at the store you selected. This service is free of charge.