In-Store Demo Service
- Test 2 racquets for 7 days
- $5 per demo session
- Demo fees applied to racquet purchase (In-store service only)
Apply up to a maximum of $30 credit in demo fees towards a purchase of a new racquet (within 60 days from first demo date)
Each customer must provide a credit card authorization, cash or debit deposit for the full amount of the racquet including stringing for each demo
$3 non-refundable fee will be charged to your account per day late. (this fee does not go towards $30 credit for purchase of a racquet)
Customers must sign and agree to the demo program before each demo period
Demo availability is on first-come, first- serve basis
Racquets must be returned in the same condition they were loaned
If the racquet(s) are not returned after 14 days, the full price for each racquet will be charged to your account. This charge is non-refundable
All demos must be strung by Merchant of Tennis only
Customers will not be charged for broken strings that occur during the demo period
Merchant of Tennis reserves the right to refuse our demo service at any time
Further conditions may apply. Ask in-store staff for more details.
Online Demo Service
Before you proceed with any order containing a demo racquet, you must read the following page and agree to the terms within.
Online Demo Service is currently available to Canadian customers only.
How much does it cost?
The cost that you will incur to demo up to two racquets online is a $20 Demo Service Fee.
- The Demo Service Fee* covers the cost of maintaining the quality of our demos. We ensure that all racquets are strung by our Master Racquet Technicians, have a maintained grip, and a dampener. Our goal is to ensure that you have the best possible experience when trying a new racquet. *non-refundable
How long does it take to get the demos & how long can I keep them?
Demos are shipped during regular business hours and can take anywhere from 2-5 business days to arrive depending on your location. You can keep the racquets for up to 7 days from the day that you receive them. The racquets must be dropped off at a Canada Post location on the 7th day from when you received them
How do I return demos to Merchant of Tennis?
We will provide you with a pre-paid Canada Post return label that you place over the existing label on the box that you receive the demo racquets in. Take the racquets to any staffed Canada Post shipping station. Click here to find the closest Canada Post station. You will not be charged any additional fees when you return the demos through Canada Post with the pre-paid return label.
What if I forget to return them?
We want as many people as possible to have a chance to demo these racquets, so it’s important that they are returned to us on time. If you ship them late, there is a late fee of $3.00 per racquet per day. If you are more than 7 days late and we are unable to reach you, we will charge you full price of the strung racquets.
What do I do if I break a string?
If you break a string while you have a demo please do not re-string it. Please simply ship the racquet back to us using the method above. You will not be charged for breaking a string.
What happens if I damage the racquet?
Racquets must be returned in the same condition as they were loaned. If the frame of racquet is damaged during the demo period, the customer must pay to replace the frame.
Can I put a demo on hold?
Demos cannot be put on hold, they are made available on a first come first serve basis.
Can I pay with PayPal?
We are unable to accept payment for racquets via PayPal. If you proceed with the checkout via PayPal you will be contacted by our Customer Service department and will be asked to provide credit card information along with government issued photo ID.
Can I pick up Online Demos In-store?
No. Any online order containing a demo racquet will not have the Store Pickup option available.
How do I begin?
Click “Demo this racquet” on a racquet's product page, or view our currently available demos from the list below.
Current List of Demo Racquets Available Online
Babolat 2016 Pure Aero
Babolat 2016 Pure Aero Lite
Babolat 2016 Pure Aero Team
Babolat 2016 Pure Aero Tour
Babolat Pure Aero VS
Babolat Pure Aero VS Tour
Babolat Pure Drive 2015
Babolat Pure Drive 2018
Babolat Pure Drive Lite 2015
Babolat Pure Drive Team 2015
Babolat Pure Drive Tour 2015
Babolat Pure Strike 18/20
Babolat Pure Strike VS
Head Graphene 360 Speed MP
Head Graphene 360 Speed Pro
Head Graphene 360 Speed S
Head Graphene Touch Instinct MP
Head Graphene Touch Prestige Pro
Head Graphene Touch Prestige Tour
Head Graphene Touch Speed MP
Head Graphene Touch Speed Pro - Currently Out Of Stock
Head Graphene XT Instinct MP
Head Graphene XT Radical MPA
Head Graphene XT Radical Pro
Head Graphene XT Speed MP A
Head MXG 3
Head MXG 5
Wilson 2016 Pro Staff RF97 Autograph
Wilson Blade 104
Wilson Blade 98 16x19 Countervail - Currently Out Of Stock
Wilson Blade 98 18x20 Countervail - Currently Out Of Stock
Wilson Blade 98S Countervail
Wilson Blade SW104 Autograph Countervail - Currently Out Of Stock
Wilson Burn 100 Countervail
Wilson Burn 100S Countervail
Wilson Pro Staff 97 CV - Currently Out Of Stock
Wilson Pro Staff 97L CV
Wilson Triad Five
Wilson Ultra 100 Countervail
Wilson Ultra 100L
Wilson Ultra Tour
Yonex EZONE 100 G 300g
Yonex EZONE 100 LG 285g
Yonex EZONE 98 G
Yonex VCORE SV 100 - Currently Out Of Stock
Yonex VCORE SV 95 G - Currently Out Of Stock