Contact Us

To our valued clients,

We have been carefully monitoring the guidelines made available regarding COVID-19. Please check our website at merchantoftennis.com where we will be posting relevant information.

We are doing our best to fulfill orders and service requests as quickly and safely as possible. Due to a high volume of orders and service requests, customers may experience a delay in processing and responses. Thank you very much for your patience and understanding.

Online store:

Orders are shipping daily. We have implemented strict safety protocols to ensure the welfare of our team and our clients.

Toronto & Oakville store clients:

Demo services are now available.

Appointments: This service is temporarily unavailable.

Curbside Pickup: We offer curbside drop-off and pick-up for stringing service and online orders. Order online and select in-store pickup as your shipping option. You will receive further instructions after we process your order.

Returns & Exchanges: We are currently following our standard return policies. Please consult our information page or call us if you have any questions about returning or exchanging your products.

Stringing Services:

Stringing Services are available through our "Ship In or Drop Off" Stringing Service on our website. With this service you can pre-pay for stringing services before delivering your racquets to our locations. Click here to get started

Hours of Operation:

Toronto Store
Tuesday to Saturday	11am - 6pm • In-store shopping with limited capacity • In-store and curbside pickup Due to limited capacity, there may be a wait for service. Please come prepared to wait in line.
Oakville Store
Tuesday to Saturday	11am - 6pm • In-store shopping with limited capacity • In-store and curbside pickup Due to limited capacity, there may be a wait for service. Please come prepared to wait in line.
Online Customer Service
We are currently experiencing service disruptions via our phone services. If you are experiencing issues getting through, please send us an email to "service@merchantoftennis.com" for assistance. We apologize for the inconvenience.
Monday to Friday	10am - 6pm EST
Saturday	11am - 5pm EST

Online Customer Service
888-932-2396
service@merchantoftennis.com

Toronto
416-932-2396
experts@merchantoftennis.com 1621 Bayview Ave
Toronto, ON
Canada
M4G 3B5
Tel: 416-932-2396

Oakville
905-337-1294
oakville@merchantoftennis.com Olde Oakville Marketplace
361 Cornwall Rd.
Oakville, Ontario
Canada
L6J 7Z5
Tel: 905-337-1294