Contact Us

To our valued clients,

We have been carefully monitoring the guidelines made available regarding COVID-19. Please check our website at where we will be posting relevant information.

We are doing our best to fulfill orders as quickly and safely as possible. Customers might experience processing delays due to order volumes. Thank you for your patience and understanding.

Online store:

Orders are shipping daily. We have implemented strict safety protocols to ensure the welfare of our team and our clients.

Toronto & Oakville store clients:

Demo services: this service is temporarily unavailable.

Appointments: this service is temporarily unavailable.

Curbside Pickup: We offer curbside drop-off and pick-up for stringing service and online orders. Order online and select in-store pickup as your shipping option. You will receive further instructions after we process your order. 

Returns & Exchanges: We are currently following our standard return policies. Please consult our information page or call us if you have any questions about returning or exchanging your products.

Stringing Services:

Stringing Services are available through our "Ship In or Drop Off" Stringing Service on our website. With this service you can pre-pay for stringing services before delivering your racquets to our locations. Click here to get started

Hours of Operation:

Toronto Store
Tuesday to Saturday 11am - 5pm
Curbside pickup only.
Oakville Store
Tuesday to Saturday 11am - 5pm
Curbside pickup only.
Online Customer Service
Monday to Friday 10am - 6pm EST
Saturday 11am - 5pm EST

Online Customer Service
1621 Bayview Ave
Toronto, ON
M4G 3B5
Tel: 416-932-2396
Olde Oakville Marketplace
361 Cornwall Rd.
Oakville, Ontario
L6J 7Z5
Tel: 905-337-1294