Professional Stringing Service
Racquet Service Manager
We would like to welcome Tomas Stilwell to the Merchant of Tennis family as our Racquet Service Manager. We are extremely excited to have Tomas on board to bring his extensive international racquet stringing and customization experience to Merchant of Tennis.
Tomas will manage our Racquet Service teams at both retail locations, as well as our online service team. He will be our lead stringer, ensuring all other staff are trained in the latest techniques and equipped with the tools they need to satisfy each customer’s unique racquet service needs.
Tomas is certified by the ERSA (European Racquet Stringers Association) as a Pro Tour Stringer Level 2. There are currently fewer than 50 people in the world with this certification, making Tomas a member of an elite group of racquet technicians.
Tomas is currently a member of the Yonex, Babolat UK, and Apollo Leisure Stringing Teams. When Tomas isn’t travelling to string at professional events such as Wimbledon and the Australian Open, you will find him in our Toronto or Oakville retail stores.
Racquet Service Team
Our stringing team provides professional stringing service in-store and online. We have a team full of Master Racquet Technicians certified by the United States Racquet Stringers Association. MRT stringers have passed a comprehensive test to prove they know their stuff. Whether it’s racquet customization, handle build-ups, advice on racquet technology, or the perfect fit for you, your racquet, and your string tension, the Merchant of Tennis stringing team can help you.
In the late summer 2017 we took possession of the latest Babolat Stringing machines, extending a partnership with Babolat that has seen us through over a decade and seven editions as official on site stringer at the Rogers Cup.
The new machines come in three different set ups (Perf, Perf Link and Ultimate Link) replacing the Star 5, Sensor and Sensor Expert. We currently have two of the Perf Link machines in our Bayview store (the only place with these machines in North America) and a Perf machine in Oakville. Those familiar with Babolat’s previous machines will see that the classic 6-point mounting system is unchanged, remaining simple yet effective, and they still remain the most accurate of machines right down to 0.1Kg, but beyond that there are some major upgrades. The traditional turntable has been replaced by a slick, 360 degree rail that allows the clamp bases unrestricted movement meaning that stringers are able to work in a way that was impossible and unthinkable before. The tension head now automatically grips the string before pulling tension, distributing the pressure on the string better. The clamps don’t have to be adjusted anymore as they automatically sense the gauge and apply the correct pressure. The menu systems are also far improved with the option of either a touch screen or a reconfigured monochrome screen which makes endless scrolling a think of the past.
These machines are currently the machine of choice at both Roland Garros and Wimbledon.
Online Stringing Service:
Available with all new unstrung racquets on our online store.
- The option will show next to the "Add to cart" button while viewing applicable racquets.
- Pricing is shown during selection process and in-cart.
In-Store Stringing Service:
Labour charge per racquet: $20 + tax
- You may provide your own string or select from our wide range of strings.
Certification: U.S.R.S.A - Master Racquet Technician (MRT)
Bring one racquet into our stores by 1pm and we guarantee that we will have it strung and ready for you to pick up no later than 5pm that same day.
Applicable during regular store hours at our Toronto & Oakville locations.
In-Store Stringing Club Details:
Cost: Free of charge
Stringing: Every 4th racquet stringing free
- based on your average stringing value
- does not include Natural Gut strings
Limit: No limit of free stringings earned
Perks: All Club members will receive:
- access to exclusive strings (new to market, test strings, etc)
- ability to have your racquet strung at any of our locations or events
- you'll have your racquet strung by our USRSA certified Master Racquet Technicians
Sign Up: Sign up in-store today!
Exclusion: Currently only available with in-store or event stringing services
Visit us at our Toronto or Oakville locations to take advantage of the stringing service the tour professionals have relied on at the Rogers Cup in Toronto!