Return Policy Blog

Ball Machines

Returns and refund policy for items shipped from the manufacturer are governed by the manufacturer's return policy. Slinger return policy: view here If the item is unopened, unused it can be returned within 30 days. All returns are charged a $50 r...

Massage Devices

Massage devices must be unopened and the original plastic wrap must not have been removed. The device must be returned in careful protective packaging as damaged returns may not be accepted.

Tennis Balls

Cans and cases must be unopened.

Court Equipment

Nets, ball hoppers, etc can be returned if in original manufacturer's packaging, unopened.

Accessories

Grips, dampeners, tape, etc can be returned if in original manufacturer's packaging, unopened.Water bottles are final sale.

Strings

Sets or reels of string can be returned if in original manufacturer's packaging, unopened.

Apparel

Must contain original tags.Must be unworn and in the same condition as sold.Undergarments (underwear, ball tights and bra's) are final sale.

Bags

Must contain original tags.Must be in the same condition as sold.

Footwear

Shoes must be unworn and in the same condition as sold.Shoes may be tried on for fit on a clean surface only.Shoe box must be the manufacturer's original box. Shoe box must be undamaged, unmarked and without any adhesive additions (such as tape et...

Racquets

The plastic wrap on the racquet/paddle handle and any other protective pieces such as header cards have not been removed.The tennis, badminton or squash racquet has not been strung.Tennis, badminton or squash racquets ordered with stringing servic...