Return Policy Blog

Massage Devices

Massage devices must be unopened and the original plastic wrap must not have been removed. The device must be returned in careful protective packaging as damaged returns may not be accepted.

Tennis Balls

Cans and cases must be unopened.

Court Equipment

Nets, ball hoppers, etc can be returned if in original manufacturer's packaging, unopened.

Accessories

Grips, dampeners, tape, etc can be returned if in original manufacturer's packaging, unopened.Water bottles are final sale.

Strings

Sets or reels of string can be returned if in original manufacturer's packaging, unopened.

Apparel

Must contain original tags.Must be unworn and in the same condition as sold.Undergarments (underwear, ball tights and bra's) are final sale.

Bags

Must contain original tags.Must be in the same condition as sold.

Footwear

Shoes must be unworn and in the same condition as sold.Shoe box must be the manufacturer's original box. Shoe box must be undamaged, unmarked and without any adhesive additions (such as tape etc).Returns without shoe box are not accepted.

Racquets

The plastic wrap on the racquet handle has not been removed.The racquet has not been strung.