Merchant of Tennis is a tennis retailer that brings personal & professional tennis service to a larger market. We are based out of Leaside in Toronto and currently sell B2C through our e-commerce and store locations.

Our retail warehouse requires a Shipping Associate with experience in eCommerce fulfillment and customer service to assist in the day-to-day operations. The main responsibilities of this position include processing online orders from start to finish, communicating with customers, coordinating with warehouse management, keeping detailed records while delivering all tasks accurately and professionally.

Reports to: eCommerce Manager
Compensation: Hourly wage based on experience

Responsibilities

Skills

Working Conditions

Physical Requirements

Position Summary:

This full-time position will be responsible for assisting in the day-to-day operations of our Toronto retail location and support both the Retail Manager and Racquet Services Manager. This role will also oversee the training and development of our retail staff ensuring our high standards of customer service are achieved.

Primary Responsibilities:

Required Qualifications:

We are currently looking for part-time assistance at our Oakville store. Our ideal candidate should be knowledgeable about the sport of tennis and/or have retail sales experience. We are looking for candidates who can be brand ambassadors, friendly and customer service oriented in their interactions with clients.

Key Responsibilities:

Requirements:

COVID-19 Precautions:

Experience:

Hours: 15-30 hours per week, including evenings and weekends per store hours

Location: Oakville Store

About Us:

Merchant of Tennis is a premier tennis retailer in the Toronto area that brings personal & professional tennis service to a large market. We are based out of Leaside in Toronto and currently sell business to consumer through our eCommerce and store locations. Our flagship store opened in April 1992 on Bayview Avenue in Toronto. The second location opened its doors in Oakville, Ontario in 1998. In 2006 we eagerly launched http://www.merchantoftennis.com to cater to our online clientele from North America and around the world.

Position Summary:

This full-time position will be responsible for leading the team of racquet service technicians across all our locations and continue to deliver our world class level of stringing and racquet services. This role will also manage inventory and assist in the buying process of all string and racquet service categories.

Primary Responsibilities:

Required Qualifications:

Are you passionate about the sport of tennis? This part-time position is responsible for stringing racquets while maintaining a high level of quality and accuracy and gradually increasing productivity over time. You will work to support the Racquet Stringing Manager and the rest of the team.

Key Responsibilities:

Requirements:

COVID-19 precautions:

Experience:

Locations:

We are currently looking for part-time assistance at our Toronto store. Our ideal candidate should be knowledgeable about the sport of tennis and/or have retail sales experience. We are looking for candidates who can be brand ambassadors, friendly and customer service oriented in their interactions with clients.

Key Responsibilities:

Requirements:

COVID-19 Precautions:

Experience:

Hours: 15-30 hours per week, including evenings and weekends per store hours

Location: Bayview Store: 1621 Bayview Ave.